Step two
Oakville, Ontario · one clinic, three disciplines
Tell us what you need. We'll do the routing.
Most clinic websites hand you a list of services and hope you pick correctly. Cedar Health starts at the front desk instead: answer one question, and the site works out the visit type, the practitioner, the length, the fee and what a plan would cover — before you commit to anything.
Front desk open Reception until 7:00 PM
The rest of intake
Three more answers and you have an appointment.
Each step narrows the next one. Choose a returning-patient path and the assessments drop away; choose massage and only the registered massage therapists stay bookable.
Step three
Who you see
Credentials, focus and languages up front. Practitioners who don't deliver the visit you picked are switched off rather than hidden, so you can always see the whole team.
Step four
When
Availability below is generated from your own device clock so the dates always read correctly. The clinic is closed on Sundays.
Cost & coverage
The number you actually pay at the desk.
Clinic fees are only half the answer. Set your plan the way it really works and the summary above updates with it — including what happens when the annual maximum runs out mid-treatment.
Your annual maximum
- Already claimed $150
- This visit $108
- Left after it $242
- Clinic fee
- $135.00
- Plan pays
- −$108.00
- You pay at the desk
- $27.00
At this rate your maximum covers about 2 more visits after this one.
Illustrative arithmetic for a fictional clinic. Real coverage depends on your own policy, and no insurer is contacted here.
Before you arrive
An hour, accounted for.
The most common reason people put off a first appointment is not knowing what happens in it. So here is the hour, minute by minute, and the short list of things that make it go smoothly.
The clinic
Where it is, and how to get in.
Right now
Open
Closes at 7:00 PM
Read from your device clock.
Hours
| Monday | 7:30 AM – 7:00 PM |
|---|---|
| Tuesday | 7:30 AM – 7:00 PM |
| Wednesday | 7:30 AM – 7:00 PM |
| Thursday | 7:30 AM – 7:00 PM |
| Friday | 7:30 AM – 5:00 PM |
| Saturday | 8:00 AM – 1:00 PM |
| Sunday | Closed |
Getting here
Sample address
Kerr Village, Oakville, Ontario
Concept address and contact details — not a real clinic.
Access
- Step-free entrance from the parking lot, no lip at the door.
- Lift to the second-floor treatment rooms; one ground-floor room held for anyone who would rather not use it.
- Accessible washroom and a height-adjustable table in every room.
- Scent-free clinic. Quiet hour on Wednesday mornings with no music at reception.
- Ask for a chaperone, an interpreter or a longer changing window when you book — reception arranges it, no explanation needed.
The boring things, said plainly
- Cancelling
- Free up to 12 hours before. After that, half the fee — waived twice a year, because life happens.
- Running late
- We treat you for the time that's left rather than pushing everyone behind you. The fee drops to match.
- Receipts
- Emailed the moment you leave, with the registration number your insurer asks for.
- Referrals
- You don't need one to book here. Some plans ask for one before they'll pay — worth a call to your insurer first.
- Your records
- Notes, plans and receipts stay in your portal. Ask and we send the file to another clinic, or delete it.
- Bringing someone
- A partner, a parent or an interpreter is welcome in the room. Say so when you book and we use the larger room.